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Service & Support

We keep your labeling equipment maintained and ensure maximum operational reliability.

Service and support from Collamat

When you purchase a Collamat unit, you have chosen as well a reliable service partner. And that for the entire life of the product, who is often longer than originally planned.

Because Collamat accompanies you throughout the entire product life. From product advice and comprehensive after-sales service with installation and training to ongoing inspections and (remote) maintenance.

Download Teamviewer

We use Teamviewer to give you remote support. You can download it here:

Submit Support Ticket

Service Agreements

With a Service Agreement you are not only covered for repairs. All for an affordable and predictable amount.

Spare Parts

If your machines and systems have been in operation for a very long time, this is a clear sign of their outstanding quality and durability. Almost all machines should be serviced regularly.


Supplies affect the reliability and life of your printers. Ribbons and labels should match your printer and meet your specific requirements.

Contact us

Julien Peter

Order Administration

+41 61 756 28 25

Markus Maurer

Technical Manager

+41 61 756 28 27